Welcome to the La Ferme Black River Game Farm Blog, and thank you for reading our inaugural post! In conjunction with the launch of our new website, we will now be able to communicate with our customers and fans in a timely and informative and fun manner.
All of us at La Ferme live, love and eat great food! We look forward to sharing with you stories from farm visits, profiles on local producers, recipes using our great products, our food experiences and so much more. Our jobs allow us to travel from the Farms of Ontario to the markets in Paris and beyond in order to find the world’s best food. We are excited to have this new outlet with which we can share our foodie experiences! We hope you will help turn our blog into a community and share your stories and thoughts with us.
In our business we can never take relationships for granted, both with our valued customers and suppliers. I would like to share a short story with you to highlight the importance of our supplier relationships, many of which date back almost thirty years.
During my first Thanksgiving season as the proud new owner of La Ferme, there was much to learn about ordering product. Our turkeys need to be pre-ordered approximately one month in advance of Thanksgiving and Christmas so that the farmer can plan his schedule accordingly. I made up a great spreadsheet to keep track of all the orders, or so I thought! I just made one small calculation error – in forgetting to multiply by 4 I ordered only 180 pieces as opposed to 180 cases! Fortunately, I noticed my mistake on the Sunday right before the Thanksgiving week began. To say that panic set in would be an understatement. I immediately got on the phone with the turkey farmers and through a very interesting conversation in both broken French and English I was able to explain my problem. Though I am not bilingual, I clearly understood their response of “C’EST TERRIBLE”! They clearly understood the severity of the situation and they kindly offered to do another kill of over 500 turkeys just for La Ferme!
The lesson from this situation is clear – had we not had a good relationship with the turkey farmers, they would have never gone that extra mile for us. We value every single relationship that we have with each farmer, supplier and customer and we will always go that extra mile to do our best to get you what you want, when you want it. A good friend bought me a turkey trophy right after that Thanksgiving and it sits prominently on my desk as a reminder that there is a solution to every situation. So whether you are having trouble finding just the right product, trying to figure out what to do with that piece of duck you bought at the store, or want to learn more about food in general, our blog will serve as a good source for continuing to build relationships with each of you.
Enjoy, and thank you for reading.